Alchemy incident

Elevated 500s Across Multiple Networks at USW2

Minor Resolved View vendor source →

Alchemy experienced a minor incident on April 13, 2026 affecting US West, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 08:37 PM UTC
Resolved
Apr 13, 2026, 09:29 PM UTC
Duration
51m
Detected by Pingoru
Apr 13, 2026, 08:37 PM UTC

Affected components

US West

Update timeline

  1. investigating Apr 13, 2026, 08:56 PM UTC

    We’re currently investigating an issue causing elevated internal server errors across multiple networks. We’ll provide updates as soon as we have more information.

  2. monitoring Apr 13, 2026, 09:12 PM UTC

    A fix has been implemented and we are starting to see signs of recovery. We are monitoring the results.

  3. resolved Apr 13, 2026, 09:53 PM UTC

    This incident has been resolved.