Alchemer incident

US - Response Processing Delays

Minor Resolved View vendor source →

Alchemer experienced a minor incident on November 16, 2020 affecting Response Processing - US, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2020, 09:41 AM UTC
Resolved
Nov 16, 2020, 12:55 PM UTC
Duration
3h 14m
Detected by Pingoru
Nov 16, 2020, 09:41 AM UTC

Affected components

Response Processing - US

Update timeline

  1. monitoring Nov 16, 2020, 09:41 AM UTC

    A fix has been implemented for current response processing delays on our US service. We are currently monitoring the issue to ensure it's resolution.

  2. resolved Nov 16, 2020, 12:55 PM UTC

    This incident has been resolved.