Alchemer incident

US Application Login Issues

Minor Resolved View vendor source →

Alchemer experienced a minor incident on November 27, 2020 affecting Application - US, lasting 5h 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2020, 09:12 AM UTC
Resolved
Nov 27, 2020, 02:36 PM UTC
Duration
5h 23m
Detected by Pingoru
Nov 27, 2020, 09:12 AM UTC

Affected components

Application - US

Update timeline

  1. monitoring Nov 27, 2020, 09:13 AM UTC

    Residual issues from a vendor-specific incident causing intermittent application login issues. We are not seeing the EU or CA application affected at this time. More information to follow.

  2. resolved Nov 27, 2020, 02:36 PM UTC

    This incident has been resolved. Our Engineers are actively reviewing any intermittent issues if they are still occuring.