Alchemer incident

Intermittent Login Issues on US Service

Notice Resolved View vendor source →

Alchemer experienced a notice incident on January 7, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2021, 12:44 AM UTC
Resolved
Jan 06, 2021, 04:30 PM UTC
Duration
Detected by Pingoru
Jan 07, 2021, 12:44 AM UTC

Update timeline

  1. resolved Jan 07, 2021, 12:44 AM UTC

    Attempts to log into the US-based application are intermittently presenting an error page or allowing access to the main dashboard but without presenting any content. Our Technology Team has been able to fully resolve this issue as of 11:15 AM EST.