Alchemer incident

US Application Login Issues

Critical Resolved View vendor source →

Alchemer experienced a critical incident on January 20, 2021 affecting Application - US, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2021, 08:40 AM UTC
Resolved
Jan 20, 2021, 09:10 AM UTC
Duration
29m
Detected by Pingoru
Jan 20, 2021, 08:40 AM UTC

Affected components

Application - US

Update timeline

  1. investigating Jan 20, 2021, 08:40 AM UTC

    We're currently investigating Login Issues affecting the US Application causing timeouts.

  2. resolved Jan 20, 2021, 09:10 AM UTC

    This incident has been resolved.