Alchemer experienced a major incident on February 10, 2021 affecting Application - US, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Application - US
Update timeline
- investigating Feb 10, 2021, 02:55 AM UTC
Some users are experiencing intermittent US application access and error messages.
- investigating Feb 10, 2021, 03:04 AM UTC
We are continuing to investigate this issue.
- monitoring Feb 10, 2021, 03:25 AM UTC
Users are now able to access the application. We will continue to monitor application behavior.
- resolved Feb 10, 2021, 03:42 AM UTC
This incident has been resolved.