Alchemer experienced a critical incident on February 16, 2021 affecting Application - US, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Application - US
Update timeline
- investigating Feb 16, 2021, 02:45 PM UTC
We are currently investigating reports that the US application login page is inaccessible.
- monitoring Feb 16, 2021, 03:19 PM UTC
We are currently monitoring the application. Access should now be restored. If you run into additional errors, please reach out to support.
- resolved Feb 16, 2021, 03:49 PM UTC
The incident has been resolved.