Alchemer incident

US Application Degraded Performance

Minor Resolved View vendor source →

Alchemer experienced a minor incident on March 15, 2021 affecting Application - US, lasting 2h 59m. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2021, 02:40 PM UTC
Resolved
Mar 15, 2021, 05:40 PM UTC
Duration
2h 59m
Detected by Pingoru
Mar 15, 2021, 02:40 PM UTC

Affected components

Application - US

Update timeline

  1. investigating Mar 15, 2021, 02:40 PM UTC

    We are currently investigating reports of US application slowness.

  2. monitoring Mar 15, 2021, 03:09 PM UTC

    A fix has been implemented and we are monitoring to confirm application stability.

  3. identified Mar 15, 2021, 03:24 PM UTC

    Additional app slowness has been identified, a fix is being implemented.

  4. monitoring Mar 15, 2021, 04:17 PM UTC

    A fix has been implemented and we are monitoring the results at this time to ensure platform stability.

  5. resolved Mar 15, 2021, 05:40 PM UTC

    This incident has been resolved.