Alchemer experienced a minor incident on December 23, 2021 affecting Reports & Exports - US, lasting 2h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Reports & Exports - US
Update timeline
- investigating Dec 23, 2021, 12:25 PM UTC
We continue to see some impact from yesterday's incident caused by the AWS outage. Reports are not loading properly. Our Engineers are working with AWS to resolve the issue as quickly as possible.
- resolved Dec 23, 2021, 03:07 PM UTC
This incident has been resolved.