Alchemer experienced a critical incident on December 26, 2014, lasting 5h 40m. The incident has been resolved; the full update timeline is below.
Update timeline
- scheduled Dec 26, 2014, 04:42 PM UTC
SurveyGizmo is moving to a new datacenter. The move will begin around 10am Mountain Time (5pm UTC). The application and survey taking will be unavailable during this time. We will post updates throughout the process. Contact us with questions at [email protected]
- in progress Dec 26, 2014, 05:00 PM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- in progress Dec 26, 2014, 05:24 PM UTC
Application is offline.
- monitoring Dec 26, 2014, 07:09 PM UTC
Systems are coming online, verifying now.
- completed Dec 26, 2014, 10:22 PM UTC
Data center migration complete! We are still running tests and finalizing things. Have questions? Contact us at [email protected]