Source TikTok Marketing Encountering Rate Limiting Errors

Update timeline

1. resolved Oct 29, 2025, 06:30 AM UTC

   Type: Incident Duration: 1 day, 12 hours and 7 minutes Affected Components: TikTok Marketing Source Oct 29, 06:30:00 GMT+0 - Investigating - Sync jobs for connections with Source TikTok Marketing are failing with the following error message: ```markdown TikTok Marketing API rate limit exceeded. ``` Our team is actively investigating the cause. Oct 29, 18:19:29 GMT+0 - Identified - Sync jobs for connections with Source TikTok Marketing are failing with the following error message: ```markdown TikTok Marketing API rate limit exceeded. ``` We have identified that cause of the incident and are working towards a resolution. In the meantime, to avoid this error, users can establish their own TikTok Auth App by [following these steps](https://docs.airbyte.com/integrations/sources/tiktok-marketing#step-1-set-up-tiktok-marketing). Once established, users can either utilize a [Workspace Oauth Credential Override](https://reference.airbyte.com/reference/workspaceoauthcredentials) API call or [an Initiate OAuth for a source](https://reference.airbyte.com/reference/initiateoauth) API call followed by an [Update a Source and fully overwrite it](https://reference.airbyte.com/reference/putsource) API call using the secretId generated from the Initiate Oauth step. Please [reach out to Support](https://support.airbyte.com/hc/en-us/requests/new) if you have any questions. Oct 30, 18:36:53 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Oct 30, 18:36:54 GMT+0 - Resolved - This incident has been resolved.