Airbyte Outage History

Type: Incident Duration: 5 hours and 40 minutes Affected Components: Shopify Source, Third Party Component Apr 16, 08:30:00 GMT+0 - Investigating - We are currently investigating this incident. Apr 16, 09:00:00 GMT+0 - Identified - Syncs using the `order_agreements` stream in the Shopify source connector are failing with the error: ``` The parent 'node' field for a nested connection must return a type that implements the 'Node' interface. ``` This is caused by a change on Shopify's side to their Bulk Operations API validation. The stricter validation now rejects bulk queries where nested connections use types that don't implement the `Node` interface — the `agreements` connection falls into this category Apr 16, 14:10:15 GMT+0 - Monitoring - Shopify has implemented a fix and are currently monitoring the result. Apr 16, 14:10:26 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Duration: 5 hours and 26 minutes Affected Components: MongoDB Source Mar 20, 09:30:10 GMT+0 - Investigating - We are currently investigating this incident. Mar 20, 10:40:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Mar 20, 13:16:14 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 20, 14:55:43 GMT+0 - Resolved - This incident has been resolved. Thank you for your patience as we worked this issue to resolution and we apologize for any inconvenience this issue might have caused.

Type: Incident Duration: 2 hours and 28 minutes Affected Components: Airbyte API, Agent Engine, Data Sync, WebApp Mar 10, 21:00:00 GMT+0 - Investigating - We observed elevated database load which caused slower sync performance and intermittent UI delays for some users. Our team is investigating. We are currently investigating this incident. Mar 10, 23:00:00 GMT+0 - Resolved - The issue has been resolved and performance has returned to normal. Users who experienced slow or failed syncs during this time can retry their syncs.