Airbrake incident

Reduced performance in API and error dashboard

Minor Resolved View vendor source →

Airbrake experienced a minor incident on June 3, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 01:16 AM UTC
Resolved
Jun 03, 2025, 01:16 AM UTC
Duration
—
Detected by Pingoru
Jun 03, 2025, 01:16 AM UTC

Update timeline

  1. monitoring Jun 03, 2025, 01:16 AM UTC

    Jun 2, 18:16 PDT Resolved - Update: A subset of customers experienced service disruptions due to an unresponsive backend API instance. This was triggered by a log storage issue that correlated with a surge in error ingestion traffic. We are actively investigating automated solutions to prevent similar occurrences in the future. We apologize for any inconvenience this caused, please reach out with any questions to [email protected]. May 28, 17:24 PDT Update - We have resolved the backend issue where a subset of Airbrake projects' experienced blank error dashboards. The backlog in error events have been processed. Please reach out to [email protected] if you have further questions. May 27, 10:46 PDT Investigating - We have identified an issue affecting a certain subset of customers and are currently working on remediation. We'll keep this issue updated. Please reach out to [email protected] if you have further questions.