Airbrake incident

Delay in error processing and dashboard timeouts

Minor Resolved View vendor source →

Airbrake experienced a minor incident on October 9, 2019 affecting Web App and Notifier API and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2019, 09:13 PM UTC
Resolved
Oct 09, 2019, 10:03 PM UTC
Duration
50m
Detected by Pingoru
Oct 09, 2019, 09:13 PM UTC

Affected components

Web AppNotifier APINotifications

Update timeline

  1. investigating Oct 09, 2019, 09:13 PM UTC

    We’re experiencing delays in error processing and some customers may experience timeouts when loading dashboards. No error data is being lost and we are actively working to resolve this issue. If you have any questions or issues, please contact us at [email protected].

  2. investigating Oct 09, 2019, 09:48 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 09, 2019, 10:03 PM UTC

    This incident has been resolved, you should no longer see any delay in error processing or dashboard loading. No error data was lost during this incident, only delayed. We apologize for any inconvenience this has caused! If you have issues or questions, please email [email protected]