Airbrake incident
Processing delays and API errors affecting some projects
Airbrake experienced a minor incident on May 11, 2020 affecting Web App and Read API and 1 more component, lasting 1d 6h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 11, 2020, 12:58 PM UTC
We are currently investigating API errors and processing delays which are affecting some projects. Some errors will be delayed but not lost. Sorry for the inconvenience.
- identified May 12, 2020, 04:59 AM UTC
We have identified the issue causing API errors and processing delays which is affecting some projects. We are currently working to mitigate the outage in processing and are restarting core processing components. We apologize for the inconvenience. If you have any questions or concerns, please reach us at [email protected].
- monitoring May 12, 2020, 02:46 PM UTC
A fix has been implemented and we are monitoring the results. Our APIs are back to normal and there are no more processing delays. Please contact the support at [email protected] if you have any questions.
- resolved May 12, 2020, 07:01 PM UTC
The issue causing the API errors and delay in error notice processing has been resolved. The backlog has been processed and systems are operating normally. We apologize for the inconvenience. Please reach us at [email protected] if you have any questions.