Airbrake experienced a major incident on June 25, 2020 affecting Web App and Notifier API and 1 more component, lasting 13h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 25, 2020, 03:02 PM UTC
We are currently investigating API errors which are affecting some projects.
- investigating Jun 25, 2020, 03:51 PM UTC
We are continuing to investigate an issue.
- identified Jun 25, 2020, 04:56 PM UTC
We have identified an issue where for some requests, our API is failing due to data caching errors. Affected users might experience their error dashboards failing to load and a delay in email notifications. If you have any questions or concerns, reach out to [email protected].
- identified Jun 25, 2020, 09:33 PM UTC
We are continuing to investigate the issue causing a delay in processing performance data. Customer's project dashboards and email notifications should be returning to normal. If you experience any issues or have any questions, reach us at [email protected]
- identified Jun 25, 2020, 10:51 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 26, 2020, 04:37 AM UTC
We've applied a change that relieved the load on our production database that was causing a delay in processing performance data. Delays in application performance should be resolving. If you continue to experience any issues, please let us know at [email protected].