Airbrake incident

Degraded performance

Minor Resolved View vendor source →

Airbrake experienced a minor incident on October 2, 2021 affecting Notifier API and Read API and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2021, 08:36 PM UTC
Resolved
Oct 02, 2021, 09:07 PM UTC
Duration
30m
Detected by Pingoru
Oct 02, 2021, 08:36 PM UTC

Affected components

Notifier APIRead APINotificationsPerformance Monitoring API

Update timeline

  1. investigating Oct 02, 2021, 08:36 PM UTC

    We are currently investigating degraded performance on a database shard. Some customers may experience delays processing error and APM data.

  2. investigating Oct 02, 2021, 08:39 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 02, 2021, 08:45 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 02, 2021, 08:53 PM UTC

    A fix has been implemented and we are monitoring while the backlog of notice data / APM events are being processed.

  5. resolved Oct 02, 2021, 09:07 PM UTC

    The backlog of notice and apm data has been processed and shard performance has stabilized. Please reach out to support ([email protected]) with further questions.