Airbrake had 6 outages in the last 2 years totaling 5m of downtime — averaging 0.2 incidents per month.
There were 6 Airbrake outages since May 27, 2025 totaling 5m of downtime. Each is summarised below — incident details, duration, and resolution information.
A subset of customers experienced an issue where the error dashboard list was not loading properly. This may have resulted in error filtering being faulty or the errors list being blank. The issue was escalated to our techops team which resolved the issue. We apologize for the inconvenience that this has caused. If you have any questions or concerns, please reach us at [email protected].
Jul 24, 10:24 PDT Resolved - The issue causing intermittent dashboard loading issues has been resolved. If you have any questions, please reach us at [email protected]. We apologize for the inconvenience. Jul 23, 18:22 PDT Monitoring - The error dashboard and settings pages are available again. We're continuing to monitor and investigate the issue. Jul 23, 17:38 PDT Investigating - We are currently investigating an issue causing individual project dashboard and settings pages to be unavailable. We apologize for the inconvenience. Please email us at [email protected] if you have any questions.
Jun 16, 18:41 PDT Resolved - A resolution has been implemented for the metrics API issues that resulted in error graphs to not be visible on the dashboard. We're continuing to monitor the service. Please let us know if you have any questions at [email protected]. Jun 16, 13:48 PDT Investigating - We're investigating an issue where the metric graphs for errors are not displaying properly. Please reach out to us at [email protected] if you have any questions. We apologize for the inconvenience. Error monitoring other than metrics is unaffected.
Jun 2, 18:16 PDT Resolved - Update: A subset of customers experienced service disruptions due to an unresponsive backend API instance. This was triggered by a log storage issue that correlated with a surge in error ingestion traffic. We are actively investigating automated solutions to prevent similar occurrences in the future. We apologize for any inconvenience this caused, please reach out with any questions to [email protected]. May 28, 17:24 PDT Update - We have resolved the backend issue where a subset of Airbrake projects' experienced blank error dashboards. The backlog in error events have been processed. Please reach out to [email protected] if you have further questions. May 27, 10:46 PDT Investigating - We have identified an issue affecting a certain subset of customers and are currently working on remediation. We'll keep this issue updated. Please reach out to [email protected] if you have further questions.