Airbnb incident

Issue affecting Host authorization

Notice Resolved View vendor source →

Airbnb experienced a notice incident on April 5, 2024, lasting 2d 19h. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2024, 07:14 PM UTC
Resolved
Apr 08, 2024, 02:57 PM UTC
Duration
2d 19h
Detected by Pingoru
Apr 05, 2024, 07:14 PM UTC

Update timeline

  1. investigating Apr 05, 2024, 07:14 PM UTC

    We are actively investigating an issue with Host account authorization. When a Host disconnects from an application, their listings are supposed to be disconnected as well. However, we have observed that in some cases, the listings remain API-connected even after the Host account disconnection. This can cause problems when a Host switches from one application to another, as their listings will still be connected to the previous application. We will provide more updates on this issue as soon as possible.

  2. monitoring Apr 05, 2024, 11:11 PM UTC

    We have deployed a fix for this issue and will now monitor the results. If you are still experiencing this issue, please contact our team via the Support Portal.

  3. resolved Apr 08, 2024, 02:57 PM UTC

    This incident has been resolved.