Airbnb incident

Reservations confirming without Sync Availability Checks

Notice Resolved View vendor source →

Airbnb experienced a notice incident on May 9, 2024, lasting 29d 11h. The incident has been resolved; the full update timeline is below.

Started
May 09, 2024, 09:56 AM UTC
Resolved
Jun 07, 2024, 09:34 PM UTC
Duration
29d 11h
Detected by Pingoru
May 09, 2024, 09:56 AM UTC

Update timeline

  1. investigating May 09, 2024, 09:56 AM UTC

    We are facing issues where some reservations are being confirmed without Sync Availability Checks for API connected listings. Our engineering teams are investigating the issue and we will update you with the latest information as soon as possible.

  2. investigating May 09, 2024, 04:06 PM UTC

    While we continue to investigate this issue, please make sure that the availability for your listings is up-to-date, as booking attempts are still being processed based on the availability reflected on the Airbnb calendar. Please note that this incident is not affecting notifications, and you will receive webhook notifications for reservation requests, confirmation, alteration, and cancellations. We will post more updates as soon as we have them.

  3. monitoring May 09, 2024, 06:52 PM UTC

    We have implemented a fix for this issue around 8:30 AM PDT today, and we are monitoring the results.

  4. resolved Jun 07, 2024, 09:34 PM UTC

    This incident was resolved on May 9, 2024.