Airbnb incident

Issue Affecting Reservation and Message Related Webhooks

Notice Resolved View vendor source →

Airbnb experienced a notice incident on July 19, 2024, lasting 9d 22h. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 07:30 PM UTC
Resolved
Jul 29, 2024, 06:18 PM UTC
Duration
9d 22h
Detected by Pingoru
Jul 19, 2024, 07:30 PM UTC

Update timeline

  1. investigating Jul 19, 2024, 07:30 PM UTC

    We have identified an issue affecting the sending of reservation and message related webhooks starting on July 18th. We are actively working on it and will post more updates when we have them. This incident does not affect all reservations and messages. If you notice that some of your Hosts' reservations webhooks are missing after accepting make_reservation synchronous check, use the GET Reservations API to retrieve the reservation status.

  2. monitoring Jul 19, 2024, 08:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 29, 2024, 06:18 PM UTC

    This incident has been resolved. If you need additional help, please contact the API Integrations Team through the Support Portal.