Airbnb incident

Standard Fees not Able to be Cleared in Pricing Settings Update

Notice Resolved View vendor source →

Airbnb experienced a notice incident on July 26, 2024, lasting 3d 13h. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2024, 10:26 AM UTC
Resolved
Jul 30, 2024, 12:18 AM UTC
Duration
3d 13h
Detected by Pingoru
Jul 26, 2024, 10:26 AM UTC

Update timeline

  1. investigating Jul 26, 2024, 10:26 AM UTC

    We are investigating an issue where PUT pricing_settings requests are sometimes not clearing standard fees as expected.

  2. identified Jul 29, 2024, 06:20 PM UTC

    We've identified the root cause of the issue and are actively working on a solution. We'll post more updates as soon as we can.

  3. resolved Jul 30, 2024, 12:18 AM UTC

    We deployed a fix for this issue today, July 29, around noon PDT. If the issue continues, please contact the API Integrations Team through the Support Portal.