Airbnb incident

Issues with Reservations API and Partner Portal Reservations Dashboard

Notice Resolved View vendor source →

Airbnb experienced a notice incident on January 9, 2025, lasting 10h 49m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2025, 02:22 PM UTC
Resolved
Jan 10, 2025, 01:12 AM UTC
Duration
10h 49m
Detected by Pingoru
Jan 09, 2025, 02:22 PM UTC

Update timeline

  1. investigating Jan 09, 2025, 02:22 PM UTC

    We are currently investigating issues with new reservations not populating in the Partner Portal Reservations Dashboard and also not being returned in the GET all reservations request response. Reservation confirmation webhooks are still being delivered as expected. You may still retrieve the specific reservation with a GET reservations request. We'll share further updates as soon as possible.

  2. monitoring Jan 09, 2025, 08:59 PM UTC

    We deployed a fix for this issue around 11:45AM (PT) and the issue has been resolved. We will keep monitoring the results.

  3. resolved Jan 10, 2025, 01:12 AM UTC

    This incident has been resolved.