Airbnb incident

Issue affecting Host and listing connection

Notice Resolved View vendor source →

Airbnb experienced a notice incident on March 31, 2025, lasting 18h 28m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2025, 06:17 PM UTC
Resolved
Apr 01, 2025, 12:45 PM UTC
Duration
18h 28m
Detected by Pingoru
Mar 31, 2025, 06:17 PM UTC

Update timeline

  1. investigating Mar 31, 2025, 06:17 PM UTC

    We are looking into reports that listings stay API-connected after a Host disconnects from an application. Our team is working on this issue and will share updates when we have more information.

  2. monitoring Apr 01, 2025, 12:00 AM UTC

    We launched a fix for this issue on March 31 at 3:00 PM (PDT) and will monitor the results. The issue started on March 30 at 11:30 PM (PDT). It caused listings to stay API-connected after a Host disconnected from an application. You may have experienced this error when attempting to API-connect a listing, the error message says: "This listing is connected to a different API partner" when trying to API-connect a listing. If you still facing this error, please contact us through the Support Portal.

  3. resolved Apr 01, 2025, 12:45 PM UTC

    The issue has been resolved. If you are still encountering problems, please reach out to us through the Support Portal.