AI-Media incident

Falcon - Unable to create new Falcon instances

AI-Media experienced a minor incident on June 26, 2025 affecting Falcon, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started: Jun 26, 2025, 01:52 PM UTC
Resolved: Jun 26, 2025, 03:32 PM UTC
Duration: 1h 39m
Detected by Pingoru: Jun 26, 2025, 01:52 PM UTC

Affected components

Falcon

Update timeline

investigating Jun 26, 2025, 01:52 PM UTC

We have received some reports this morning that users are unable to create new Falcon instances. We are currently investigating. The Falcon service remains operational and existing Falcon instances should be unaffected.
resolved Jun 26, 2025, 03:32 PM UTC

We have restored full functionality to Falcon and confirmed users are able to create new Falcon instances again. Marking this incident as resolved. If you have any questions about this incident please reach out to our Support team at: [email protected]