AI-Media experienced a major incident on January 9, 2024 affecting Lexi, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 09, 2024, 12:16 AM UTC
User reports of unsuccessful attempts to create new Lexi Topic Models have been received. This issue has been successfully recreated, and further investigation is presently underway. Updates to existing Topic Models, including use of the "Overwrite Model" feature, appear to be functioning normally at this time. Please contact [email protected] if you've encountered failure to create a new LEXI Topic Model.
- resolved Jan 10, 2024, 12:21 AM UTC
No additional occurrences of this issue have been observed since January 8th. The underlying issue may reoccur, and this situation is being closely monitored. Normal functioning is expected at this time.