AI-Media experienced a major incident on May 29, 2024 affecting Lexi, lasting 4d 14h. The incident has been resolved; the full update timeline is below.
Affected components
Lexi
Update timeline
- investigating May 29, 2024, 11:01 PM UTC
We are aware of an issue preventing successful use of LEXI for Scribe (LEXI VOD). We are presently investigating this issue and will update as soon as possible. This issue will not impact the use of LEXI Live or LEXI Recorded.
- investigating May 30, 2024, 03:04 PM UTC
We are continuing to investigate this issue.
- investigating May 31, 2024, 11:24 PM UTC
This issue is now resolved.
- resolved Jun 03, 2024, 01:41 PM UTC
This incident has been resolved.