AI-Media incident

Lexi for Scribe / Lexi VOD

Major Resolved View vendor source →

AI-Media experienced a major incident on May 29, 2024 affecting Lexi, lasting 4d 14h. The incident has been resolved; the full update timeline is below.

Started
May 29, 2024, 11:01 PM UTC
Resolved
Jun 03, 2024, 01:41 PM UTC
Duration
4d 14h
Detected by Pingoru
May 29, 2024, 11:01 PM UTC

Affected components

Lexi

Update timeline

  1. investigating May 29, 2024, 11:01 PM UTC

    We are aware of an issue preventing successful use of LEXI for Scribe (LEXI VOD). We are presently investigating this issue and will update as soon as possible. This issue will not impact the use of LEXI Live or LEXI Recorded.

  2. investigating May 30, 2024, 03:04 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 31, 2024, 11:24 PM UTC

    This issue is now resolved.

  4. resolved Jun 03, 2024, 01:41 PM UTC

    This incident has been resolved.