AI-Media incident

LEXI Scheduling Outage

Major Resolved View vendor source →

AI-Media experienced a major incident on September 2, 2024 affecting Lexi, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2024, 12:44 PM UTC
Resolved
Sep 02, 2024, 01:57 PM UTC
Duration
1h 13m
Detected by Pingoru
Sep 02, 2024, 12:44 PM UTC

Affected components

Lexi

Update timeline

  1. investigating Sep 02, 2024, 12:44 PM UTC

    We are currently investigating an issue with Lexi Scheduling. Any existing scheduled Lexi instances are appearing to not start or terminate as expected. Please start and stop Lexi instances manually during this outage.

  2. resolved Sep 02, 2024, 01:57 PM UTC

    The Lexi Scheduling outage has been resolved. Previously-scheduled Lexi jobs will run as expected and users can schedule new jobs through the web interface or API.