AhaSend Outage History

AhaSend is up right now

AhaSend had 6 outages in the last 2 years totaling 87h 35m of downtime, averaging 0.2 incidents per month.

There were 6 AhaSend outages since November 18, 2025 totaling 87h 35m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.ahasend.com

Minor June 24, 2026

Degraded performance: API, Webhooks, Inbound Routing, and Dashboard

Detected by Pingoru
Jun 24, 2026, 04:15 AM UTC
Resolved
Jun 24, 2026, 05:59 AM UTC
Duration
1h 44m
Affected: APIs (API v2)APIs (API v1)APIs (Webhooks)APIs (Inbound Message Routing)Dashboard (dash.ahasend.com)
Timeline · 2 updates
  1. investigating Jun 24, 2026, 04:15 AM UTC

    We are currently investigating an incident affecting our APIs, Webhooks, Inbound Message Routing, and Dashboard. Our engineers are actively looking into it and we will post an update as soon as we have more information.

  2. resolved Jun 24, 2026, 05:59 AM UTC

    This incident has been resolved as of 07:23 CEST. Our APIs, Webhooks, Inbound Message Routing, and Dashboard are operating normally again. We are still investigating the root cause and will follow up with a post-incident summary once that is complete. Thank you for your patience.

Read the full incident report →

Major June 9, 2026

Some services are currently unavailable

Detected by Pingoru
Jun 09, 2026, 09:23 AM UTC
Resolved
Jun 09, 2026, 09:56 AM UTC
Duration
33m
Affected: APIs (API v2)APIs (API v1)APIs (Webhooks)SMTP Servers (SMTP with STARTTLS (send.ahasend.com:587))Dashboard (dash.ahasend.com)
Timeline · 2 updates
  1. investigating Jun 09, 2026, 09:23 AM UTC

    Our team is investigating reports about some services that are currently unavailable

  2. resolved Jun 09, 2026, 09:56 AM UTC

    Corrective actions have been taken to prevent the problem from recurring.

Read the full incident report →

Minor April 22, 2026

Degraded Performance - Delayed Logs

Detected by Pingoru
Apr 22, 2026, 10:05 AM UTC
Resolved
Apr 25, 2026, 09:16 PM UTC
Duration
3d 11h
Affected: Dashboard (dash.ahasend.com)
Timeline · 2 updates
  1. investigating Apr 22, 2026, 10:05 AM UTC

    Some customers have been experiencing degraded performance resulting in delayed email delivery. We are investigating the issue and will provide updates as we have more information.

  2. resolved Apr 25, 2026, 09:16 PM UTC

    The issue is now resolved.

Read the full incident report →

Minor April 12, 2026

Delivery issues to iCloud (icloud.com)

Detected by Pingoru
Apr 12, 2026, 04:31 PM UTC
Resolved
Apr 12, 2026, 04:31 PM UTC
Duration
–
Affected: APIs (API v2)APIs (API v1)SMTP Servers (SMTP with STARTTLS (send.ahasend.com:587))
Timeline · 1 update
  1. resolved Apr 12, 2026, 04:31 PM UTC

    We are aware of an ongoing issue affecting email delivery to iCloud.com mailboxes. Some messages may be delayed or not delivered. Our team is actively investigating the root cause. We will post an update as soon as we have more information.

Read the full incident report →

Minor March 18, 2026

Degraded performance for some customers

Detected by Pingoru
Mar 18, 2026, 06:45 AM UTC
Resolved
Mar 18, 2026, 08:31 AM UTC
Duration
1h 46m
Affected: APIs (Email Tracking)
Timeline · 2 updates
  1. investigating Mar 18, 2026, 06:45 AM UTC

    We have identified degraded performance affecting customers who use the CloudValid service for DNS configuration.

  2. resolved Mar 18, 2026, 08:31 AM UTC

    Our technical team has a applied a workaround at 08:39 CET to restore normal functionality. We are continuing to monitor the situation.

Read the full incident report →

Major November 18, 2025

Dashboard and APIs are unavailable

Detected by Pingoru
Nov 18, 2025, 12:12 PM UTC
Resolved
Nov 18, 2025, 12:33 PM UTC
Duration
21m
Affected: APIs (API v2)APIs (API v1)Dashboard (dash.ahasend.com)Website (Website)Website (Documentation)
Timeline · 2 updates
  1. investigating Nov 18, 2025, 12:12 PM UTC

    We are currently experiencing a service outage due to a global Cloudflare incident affecting multiple services. Our team is actively monitoring the situation and working closely with Cloudflare to restore full service as quickly as possible. While APIs and the dashboard are inaccessible, you can continue using our SMTP servers for delivering emails. At this time, some features or access to our platform may be temporarily unavailable. We understand the impact this may have and sincerely apologize for the inconvenience. We will provide updates as soon as more information becomes available.

  2. resolved Nov 18, 2025, 12:33 PM UTC

    The services are now back up and operating normally.

Read the full incident report →