AhaSend experienced a major incident on November 18, 2025 affecting APIs (API v2) and APIs (API v1) and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 12:12 PM UTC
We are currently experiencing a service outage due to a global Cloudflare incident affecting multiple services. Our team is actively monitoring the situation and working closely with Cloudflare to restore full service as quickly as possible. While APIs and the dashboard are inaccessible, you can continue using our SMTP servers for delivering emails. At this time, some features or access to our platform may be temporarily unavailable. We understand the impact this may have and sincerely apologize for the inconvenience. We will provide updates as soon as more information becomes available.
- resolved Nov 18, 2025, 12:33 PM UTC
The services are now back up and operating normally.