Agora incident

【China,Southeast Asia】Real-Time Communication The login delay for some users has increased

Minor Resolved View vendor source →

Agora experienced a minor incident on August 6, 2025 affecting Agora, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2025, 02:25 AM UTC
Resolved
Aug 06, 2025, 04:19 AM UTC
Duration
1h 54m
Detected by Pingoru
Aug 06, 2025, 02:25 AM UTC

Affected components

Agora

Update timeline

  1. investigating Aug 06, 2025, 02:25 AM UTC

    We have observed that The login delay for some users has increased for Real-Time Communication in China,Southeast Asia, and we are currently investigating.

  2. identified Aug 06, 2025, 02:30 AM UTC

    We have identified the cause of the issue and are currently working on a fix.

  3. monitoring Aug 06, 2025, 03:32 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Aug 06, 2025, 04:19 AM UTC

    This incident has been resolved.