AfterShip incident

DPD UK Label Generation Failure - Start Time 2025/09/22 2:44 PM UTC

Minor Resolved View vendor source →

AfterShip experienced a minor incident on September 22, 2025 affecting Returns and Shipping and 1 more component, lasting 8h 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2025, 03:39 PM UTC
Resolved
Sep 22, 2025, 11:59 PM UTC
Duration
8h 19m
Detected by Pingoru
Sep 22, 2025, 03:39 PM UTC

Affected components

ReturnsShippingThird party services

Update timeline

  1. investigating Sep 22, 2025, 03:39 PM UTC

    DPD UK Services are unavailable resulting in label generation failure, We are checking with the carrier and will post the further updates.

  2. resolved Sep 22, 2025, 11:59 PM UTC

    This incident has been resolved.