Afterpay experienced a minor incident on September 3, 2026 affecting Agency API, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 03, 2026, 12:27 AM UTC
Status: Investigating "We are currently experiencing a disruption that is affecting some of our ability to respond to customer support inquiries. Our team is actively working to resolve this issue as quickly as possible. We appreciate your patience and will provide updates as more information becomes available. " Affected components Agency API (Degraded performance)
- resolved Sep 03, 2026, 01:55 AM UTC
Status: Resolved The disruption affecting our ability to respond to customer support inquiries has been resolved. Our team is back online and handling contacts normally. We apologize for any delays you may have experienced and thank you for your patience. Affected components Agency API (Operational)