Affirm Outage History

Jul 23 , 02:00 PDT Completed - The scheduled maintenance has been completed. Jul 22 , 23:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 17 , 14:05 PDT Update - We will be undergoing scheduled maintenance during this time. Jul 6 , 11:41 PDT Scheduled - On July 22nd, 2026, Affirm will perform updates to its checkout service dependent database clusters in the US. Affirm US checkout services may experience brief, intermittent disruptions. The maintenance will begin at 11:00 PM PT on 07/22/2026 and end at 2:00 AM PT on 07/23/2026. The expected aggregate downtime is estimated to be, at most, 10 minutes within this 3 hour window.

Jul 16 , 03:00 PDT Completed - The scheduled maintenance has been completed. Jul 15 , 23:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 29 , 13:21 PDT Scheduled - On July 15th, 2026, Affirm will perform updates to its database clusters in the US and CA. Affirm checkout critical databases may experience brief, intermittent service disruptions. The maintenance will begin at 11:00 PM PT on 07/15/2026 and end at 3:00 AM PT on 07/16/2026. The expected aggregate downtime is estimated to be, at most, 10 minutes in the US region and 5 minutes in the CA region within this 4 hour window.

Jul 15 , 20:00 PDT Completed - The scheduled maintenance has been completed. Jul 15 , 16:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 16 , 09:37 PDT Scheduled - We are making updates to infrastructure supporting select UK checkout services. No downtime is expected. Work will begin at 12:00 AM BST and conclude at 4:00 AM BST on July 16th.

Jun 22 , 08:06 PDT Resolved - The checkout flow degradation caused by our CDN provider has been resolved. Our teams have confirmed full recovery and normal service has resumed. Jun 22 , 07:36 PDT Monitoring - We have seen a degradation to our checkout flow as a result of our CDN provider and believe that it has been mitigated. Our teams are continuing to monitor before confirming full recovery.

Jun 18 , 03:00 PDT Completed - The scheduled maintenance has been completed. Jun 17 , 23:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 2 , 12:36 PDT Scheduled - On June 17th, 2026, Affirm will be perform updates to its database clusters in the US and CA. Affirm Checkout Critical databases may experience brief, intermittent service disruptions. The maintenance will begin at 11:00 PM PT on 06/17/2026 and end at 3:00 AM PT on 06/18/2026. The expected aggregate downtime is estimated to be, at most, 5 minutes for the US and 1 minute for CA within this 4 hour window.

Jun 17 , 17:44 PDT Resolved - This incident has been resolved. Jun 17 , 17:16 PDT Monitoring - A fix has been implemented and we are now monitoring the results. Jun 17 , 17:05 PDT Update - We are continuing to investigate the root cause of this issue. We are comparing successful and non-successful sandbox loan confirmations to understand potential mitigations. Jun 17 , 16:22 PDT Investigating - We are currently investigating an issue with the confirm_loan endpoint in the Affirm US sandbox. We will update further as scope and root cause are uncovered.

Jun 12 , 00:30 PDT Completed - The scheduled maintenance has been completed. Jun 11 , 23:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 11 , 11:34 PDT Scheduled - We are making updates to infrastructure supporting select global services. No downtime is expected. Work will begin at 11:00 PM PT on June 11th and conclude at 12:30 AM PT on June 12th.

Jun 11 , 02:00 PDT Completed - The scheduled maintenance has been completed. Jun 10 , 23:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 29 , 13:55 PDT Update - We will be undergoing scheduled maintenance during this time. May 28 , 12:11 PDT Scheduled - On June 10th, 2026, Affirm will be perform updates to nine of its database clusters in the US and CA. Affirm Checkout Critical databases may experience a downtime of up to 1 minute each. The maintenance will begin at 11:00 PM PT on 06/10/2026 and end at 2:00 AM PT on 06/11/2026. The expected aggregate downtime is estimated to be, at most, 9 minutes for the US and 1 minute for CA within this 3 hour window.

Jun 10 , 08:58 PDT Resolved - The checkout service has remained operational. This incident is now resolved. Jun 10 , 08:45 PDT Monitoring - The errors within the checkout flow have resolved and the issue has been mitigated. Our teams are continuing to monitor before confirming full recovery. Jun 10 , 08:35 PDT Update - Our teams are still investigating the root cause of the issue. We will provide an update as soon as possible. Jun 10 , 08:07 PDT Update - We are continuing to investigate this issue. Jun 10 , 08:06 PDT Investigating - We are experiencing a degradation in our checkout flow for users in Canada.

Jun 4 , 02:00 PDT Completed - The scheduled maintenance has been completed. Jun 3 , 23:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 18 , 06:58 PDT Scheduled - On June 3rd, 2026, Affirm will be performing updates to its database infrastructure in the US. Affirm's APIs may experience an estimated downtime of up to 5 minutes. The maintenance will begin at 11:00 PM PT on 06/03/2026 and end at 2:00 AM PT on 06/04/2026. The expected downtime is estimated to be, at most, 5 minutes within this 3 hour window.

Jun 4 , 01:00 PDT Completed - The scheduled maintenance has been completed. Jun 3 , 23:01 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 2 , 11:02 PDT Scheduled - We are making updates to deployment infrastructure on some of our core services. No downtime is expected. Work will begin at 11pm PT on Wednesday, June 3rd, 2026 and conclude at 1am PT on Thursday, June 4th, 2026.

Jun 3 , 13:49 PDT Resolved - Our team has deployed a fix and have seen the errors subside. All services are now functioning as expected. Jun 3 , 13:36 PDT Monitoring - We have implemented a fix and have seen a recovery in the availability of our Sandbox APIs. We will continue to monitor the situation to ensure that our systems are fully operational. Jun 3 , 12:47 PDT Update - We are continuing to work on a fix for this issue. Jun 3 , 12:00 PDT Identified - We have identified the cause of the disruption to our Sandbox APIs and we are currently attempting to fix the issue.

May 28 , 16:00 PDT Completed - The scheduled maintenance has been completed. May 28 , 15:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 19 , 07:23 PDT Update - This maintenance window has been pushed back to May 28th. The maintenance will occur from 12:00 AM to 1:00 AM BST on 05/28/2026. The expected downtime is still estimated to be, at most, 1 minute within this 1 hour window. May 8 , 09:30 PDT Scheduled - On May 20th, 2026, Affirm will be performing updates to its database infrastructure in the UK. Affirm's APIs may experience an estimated downtime of up to 1 minute. The maintenance will begin at 11:00 PM BST on 05/20/2026 and end at 12:00 AM BST on 05/21/2026. The expected downtime is estimated to be, at most, 1 minute within this 1 hour window.

May 28 , 02:00 PDT Completed - The scheduled maintenance has been completed. May 27 , 23:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 12 , 15:07 PDT Scheduled - We will be performing scheduled database maintenance beginning 11 PM PT on May 27, 2026. This work involves several production database clusters that support Checkout in the US to ensure adequate capacity and performance. The total maintenance window is expected to last 3 hours with an expected downtime of up to 10 minutes. Actual user impact is expected to be minimal, as failovers typically complete in under one minute and application retries will mitigate transient errors.

May 21 , 03:00 PDT Completed - The scheduled maintenance has been completed. May 20 , 23:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 8 , 08:57 PDT Scheduled - On May 20th, 2026, Affirm will be performing updates to its database infrastructure in the US. Affirm's APIs may experience an estimated downtime of up to 18 minutes. The maintenance will begin at 11:00 PM PT on 05/20/2026 and end at 3:00 AM PT on 05/21/2026. The expected downtime is estimated to be, at most, 18 minutes within this 4 hour window.

Mar 24, 05:00 PDT Completed - The scheduled maintenance has been completed. Mar 24, 04:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 20, 15:53 PDT Scheduled - We will be undergoing scheduled maintenance during this time.

Mar 5, 01:00 PST Completed - The scheduled maintenance has been completed. Mar 4, 23:00 PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 2, 13:48 PST Scheduled - We are making updates to deployment infrastructure on some of our core services. This change involves the creation of new service instances and re-routing traffic to those instances. These changes will occur over the course of 2 hours, beginning at 11pm PT on Wednesday, March 3rd, 2026. No downtime or impact to availability is expected from these changes.

Feb 12, 11:43 PST Resolved - This incident has been resolved. Feb 12, 11:18 PST Monitoring - We have identified the root cause of the incident and will continue monitoring our services to ensure that our services maintain operational. Feb 12, 10:20 PST Investigating - We are currently investigating this issue

Jan 29, 10:16 PST Resolved - The issue affecting Shopify order status updates has been resolved. All delayed events have been processed, and order statuses are now appearing correctly in the Shopify dashboard. We appreciate your patience. Jan 29, 09:35 PST Investigating - We are currently investigating an issue affecting order status updates for merchants using the Shopify Payments App. While customers can still complete the Affirm checkout flow, there is a delay in orders being marked as 'Authorized' or 'Confirmed' within the Shopify dashboard. Our engineering team is working to restore event processing.