Affirm incident

Merchant Portal Outage

Major Resolved View vendor source →

Affirm experienced a major incident on June 17, 2025 affecting US, lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2025, 01:46 PM UTC
Resolved
Jun 17, 2025, 05:27 PM UTC
Duration
3h 41m
Detected by Pingoru
Jun 17, 2025, 01:46 PM UTC

Affected components

US

Update timeline

  1. investigating Jun 17, 2025, 01:46 PM UTC

    We are currently investigating an issue affecting the Merchant Portal. Users may be unable to access the portal at this time. Our engineering team is actively working to identify the root cause and restore functionality as quickly as possible. We’ll provide an update as soon as more information is available.

  2. investigating Jun 17, 2025, 01:47 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 17, 2025, 05:27 PM UTC

    This incident has been resolved.