Affirm incident

Temporary Conversion Rate Impact via external Major US Mobile Service outage

Notice Resolved View vendor source →

Affirm experienced a notice incident on September 29, 2025 affecting US, lasting 4h 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2025, 04:02 PM UTC
Resolved
Sep 29, 2025, 08:16 PM UTC
Duration
4h 14m
Detected by Pingoru
Sep 29, 2025, 04:02 PM UTC

Affected components

US

Update timeline

  1. monitoring Sep 29, 2025, 04:02 PM UTC

    We are continuing to monitor a temporary degradation to Affirm US conversion rates between ~8:20 - 8:40 AM PT. User's ability to complete checkout was impacted by a service degradation to a major cell network with significant market share in the US. We have seen recovery and are continuing to confirm the details.

  2. resolved Sep 29, 2025, 08:16 PM UTC

    This incident has been resolved.