Affirm experienced a notice incident on November 18, 2025 affecting US and Canada and 1 more component, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
USCanadaUK
Update timeline
- investigating Nov 18, 2025, 02:07 PM UTC
We are investigating a sudden drop in all successful traffic to Affirm services in the US, CA and UK
- identified Nov 18, 2025, 02:08 PM UTC
Our teams have confirmed that the degradation is a result of a widespread issue impacting a core infrastructure provider. We are monitoring the situation closely and will update in the next 30 minutes.
- monitoring Nov 18, 2025, 02:48 PM UTC
Service is being restored and we expect full resolution shortly.
- resolved Nov 18, 2025, 03:28 PM UTC
This issue has been resolved and full service has been restored