Affirm incident

Increase in Latency Across Affirm APIs

Minor Resolved View vendor source →

Affirm experienced a minor incident on December 3, 2025 affecting US and US and 1 more component, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 06:18 PM UTC
Resolved
Dec 03, 2025, 08:02 PM UTC
Duration
1h 43m
Detected by Pingoru
Dec 03, 2025, 06:18 PM UTC

Affected components

USUSUSUS - Shop Pay Installments

Update timeline

  1. investigating Dec 03, 2025, 06:18 PM UTC

    We are investigating increased API error rates in the US-EAST-1 Region.

  2. identified Dec 03, 2025, 06:19 PM UTC

    We identified what's causing this increased API error rates in the US-EAST-1 Region and currently working to mitigate.

  3. monitoring Dec 03, 2025, 07:02 PM UTC

    We are seeing recovery across all endpoints - we will keep monitoring for full resolution.

  4. resolved Dec 03, 2025, 08:02 PM UTC

    This incident is resolved now.