Affirm incident

Increase in Latency Across Affirm APIs

Minor Resolved View vendor source →

Affirm experienced a minor incident on December 4, 2025 affecting US and US and 1 more component, lasting 3h 1m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2025, 02:19 AM UTC
Resolved
Dec 04, 2025, 05:20 AM UTC
Duration
3h 1m
Detected by Pingoru
Dec 04, 2025, 02:19 AM UTC

Affected components

USUSUSUS - Shop Pay Installments

Update timeline

  1. investigating Dec 04, 2025, 02:19 AM UTC

    We are investigating increased API error rates in the US-EAST-1 Region.

  2. identified Dec 04, 2025, 02:36 AM UTC

    We have identified the root cause of the service disruption and are actively working on a mitigation.

  3. monitoring Dec 04, 2025, 03:05 AM UTC

    We have not seen a recurrence since approximately 18:20 pm PT and are continuing to monitor our dashboards.

  4. resolved Dec 04, 2025, 05:20 AM UTC

    This incident has been resolved.