Affirm incident

Degradation in Affirm Checkout

Critical Resolved View vendor source →

Affirm experienced a critical incident on January 7, 2026 affecting US - Shopify Payments App and CA - Shopify Payments App and 1 more component, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2026, 07:45 AM UTC
Resolved
Jan 07, 2026, 07:51 AM UTC
Duration
6m
Detected by Pingoru
Jan 07, 2026, 07:45 AM UTC

Affected components

US - Shopify Payments AppCA - Shopify Payments AppUK - Shop Pay InstallmentsUS - Shop Pay Installments

Update timeline

  1. identified Jan 07, 2026, 07:45 AM UTC

    We've identified the source of the degradation in Affirm Checkout and we are working on a mitigation

  2. monitoring Jan 07, 2026, 07:49 AM UTC

    We've deployed a mitigation, throughput is recovering and are actively monitoring.

  3. resolved Jan 07, 2026, 07:51 AM UTC

    This incident has been resolved.