Affirm experienced a minor incident on January 29, 2026 affecting US - Shopify Payments App, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
US - Shopify Payments App
Update timeline
- investigating Jan 29, 2026, 05:35 PM UTC
We are currently investigating an issue affecting order status updates for merchants using the Shopify Payments App. While customers can still complete the Affirm checkout flow, there is a delay in orders being marked as 'Authorized' or 'Confirmed' within the Shopify dashboard. Our engineering team is working to restore event processing.
- resolved Jan 29, 2026, 06:16 PM UTC
The issue affecting Shopify order status updates has been resolved. All delayed events have been processed, and order statuses are now appearing correctly in the Shopify dashboard. We appreciate your patience.