Affirm Outage History

Mar 24, 05:00 PDT Completed - The scheduled maintenance has been completed. Mar 24, 04:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 20, 15:53 PDT Scheduled - We will be undergoing scheduled maintenance during this time.

Mar 5, 01:00 PST Completed - The scheduled maintenance has been completed. Mar 4, 23:00 PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 2, 13:48 PST Scheduled - We are making updates to deployment infrastructure on some of our core services. This change involves the creation of new service instances and re-routing traffic to those instances. These changes will occur over the course of 2 hours, beginning at 11pm PT on Wednesday, March 3rd, 2026. No downtime or impact to availability is expected from these changes.

Feb 12, 11:43 PST Resolved - This incident has been resolved. Feb 12, 11:18 PST Monitoring - We have identified the root cause of the incident and will continue monitoring our services to ensure that our services maintain operational. Feb 12, 10:20 PST Investigating - We are currently investigating this issue

Jan 29, 10:16 PST Resolved - The issue affecting Shopify order status updates has been resolved. All delayed events have been processed, and order statuses are now appearing correctly in the Shopify dashboard. We appreciate your patience. Jan 29, 09:35 PST Investigating - We are currently investigating an issue affecting order status updates for merchants using the Shopify Payments App. While customers can still complete the Affirm checkout flow, there is a delay in orders being marked as 'Authorized' or 'Confirmed' within the Shopify dashboard. Our engineering team is working to restore event processing.

Jan 22, 08:32 PST Resolved - Our services have maintained operational. This incident is now resolved. Jan 22, 08:22 PST Monitoring - We have identified the root cause of the incident and will continue monitoring our services to ensure that our services maintain operational. Jan 22, 07:52 PST Update - We have seen a recovery in our services but we are still monitoring and investigating the root cause of the issue. We will provide an update as soon as possible. Jan 22, 07:40 PST Investigating - We are currently experiencing a drop in checkout availability. We are working on identifying the root cause to return service as soon as possible. We will update as soon as we can.

Jan 22, 01:00 PST Completed - The scheduled maintenance has been completed. Jan 21, 23:00 PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 7, 09:07 PST Scheduled - We will be undergoing scheduled maintenance during this time.

Jan 14, 19:46 PST Resolved - This incident has been resolved. Jan 14, 15:08 PST Update - We are continuing to monitor the situation to ensure performance remains stable. Jan 14, 10:42 PST Update - We are continuing to monitor the situation to ensure performance remains stable. Jan 14, 10:10 PST Monitoring - We will continue to monitor the situation to ensure performance remains stable. Jan 14, 09:48 PST Identified - We are observing authentication issues for some consumers related to ongoing nation-wide carrier disruptions.

Jan 6, 23:51 PST Resolved - This incident has been resolved. Jan 6, 23:49 PST Monitoring - We've deployed a mitigation, throughput is recovering and are actively monitoring. Jan 6, 23:45 PST Identified - We've identified the source of the degradation in Affirm Checkout and we are working on a mitigation

Dec 11, 00:00 PST Completed - The scheduled maintenance has been completed. Dec 10, 23:00 PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 10, 10:21 PST Update - We will be having a scheduled maintenance for Affirm US, and Canada Dec 9, 13:59 PST Scheduled - Third party vendor network maintenance, no downtime expected.

Dec 10, 19:00 PST Completed - The scheduled maintenance has been completed. Dec 10, 18:00 PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 10, 10:23 PST Scheduled - Third party vendor network maintenance, no downtime expected.

Dec 5, 01:54 PST Resolved - This incident has been resolved and we are fully recovered. Dec 5, 01:15 PST Monitoring - We are seeing recovery, but will continue to monitor. Dec 5, 01:04 PST Identified - We are currently experiencing a degradation in all Affirm API's for users. Our engineering team is working to identify the root cause and implement a solution as soon as possible.

Dec 3, 21:20 PST Resolved - This incident has been resolved. Dec 3, 19:05 PST Monitoring - We have not seen a recurrence since approximately 18:20 pm PT and are continuing to monitor our dashboards. Dec 3, 18:36 PST Identified - We have identified the root cause of the service disruption and are actively working on a mitigation. Dec 3, 18:19 PST Investigating - We are investigating increased API error rates in the US-EAST-1 Region.

Nov 20, 00:00 PST Completed - The scheduled maintenance has been completed. Nov 19, 23:00 PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 12, 14:25 PST Update - Network failover preparation for peak season pushed to the week after Nov 7, 11:56 PST Update - Network failover preparation for peak season Oct 29, 12:49 PDT Scheduled - Network failover preparation for peak season

Nov 18, 09:30 PST Resolved - The latency was related to a disruption on a core infrastructure provider. We are observing full recovery. Nov 18, 09:11 PST Investigating - We have detected intermittent API latency and are actively investigating.

Nov 18, 07:28 PST Resolved - This issue has been resolved and full service has been restored Nov 18, 06:48 PST Monitoring - Service is being restored and we expect full resolution shortly. Nov 18, 06:08 PST Identified - Our teams have confirmed that the degradation is a result of a widespread issue impacting a core infrastructure provider. We are monitoring the situation closely and will update in the next 30 minutes. Nov 18, 06:07 PST Investigating - We are investigating a sudden drop in all successful traffic to Affirm services in the US, CA and UK

Nov 10, 09:27 PST Resolved - Our services have maintained operational so this incident is now resolved. Nov 10, 09:23 PST Monitoring - Our teams have mitigated the impact to latency and availability has returned to normal. We will continue monitoring to ensure our services maintain operational. Nov 10, 09:11 PST Investigating - We are investigating an increase in latency in our checkout flow. We will provide additional updates as soon as possible.

Our team has deployed a fix and have seen the errors subside. All services are now functioning as expected and both URL's are working: - https://www.affirm.com/dashboard/signin/ - https://www.affirm.ca/dashboard/signin/