Affirm incident

Affirm Mobile Application Degradation for US Users

Minor Resolved View vendor source →

Affirm experienced a minor incident on May 1, 2024 affecting US and US, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2024, 04:01 AM UTC
Resolved
May 01, 2024, 05:50 AM UTC
Duration
1h 49m
Detected by Pingoru
May 01, 2024, 04:01 AM UTC

Affected components

USUS

Update timeline

  1. investigating May 01, 2024, 04:01 AM UTC

    We are aware of an issue affecting US Affirm users when trying to access the “Money” tab in the Affirm App. Transfers in and out of the "money" tab and Affirm card users with linked Affirm Money accounts may also be affected.

  2. investigating May 01, 2024, 04:18 AM UTC

    We have identified the cause of this issue and are in the process of implementing a solution. We will provide another update as soon as possible.

  3. resolved May 01, 2024, 05:50 AM UTC

    This incident has been resolved. All components of the Affirm app are fully restored.