Affirm incident

Identified Issue Affecting Affirm Sandbox

Critical Resolved View vendor source →

Affirm experienced a critical incident on May 29, 2024 affecting US, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2024, 04:48 PM UTC
Resolved
May 29, 2024, 05:06 PM UTC
Duration
17m
Detected by Pingoru
May 29, 2024, 04:48 PM UTC

Affected components

US

Update timeline

  1. investigating May 29, 2024, 04:48 PM UTC

    We are currently investigating Internal Server Errors affecting Sandbox in the US only.

  2. identified May 29, 2024, 05:03 PM UTC

    We have identified the cause of the disruption to our Sandbox outage and are currently attempting to fix the issue.

  3. monitoring May 29, 2024, 05:04 PM UTC

    We have implemented a fix and have seen a recovery in Internal Server Errors. We will continue to monitor the situation to ensure that our systems are fully operational.

  4. resolved May 29, 2024, 05:06 PM UTC

    Our team has deployed a fix and have seen the errors subside. All services are now functioning as expected.