Affirm incident

Degraded Performance across Affirm US Checkout Service

Minor Resolved View vendor source →

Affirm experienced a minor incident on November 29, 2024 affecting US and US - Shop Pay Installments, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Nov 29, 2024, 07:03 PM UTC
Resolved
Nov 29, 2024, 08:04 PM UTC
Duration
1h
Detected by Pingoru
Nov 29, 2024, 07:03 PM UTC

Affected components

USUS - Shop Pay Installments

Update timeline

  1. investigating Nov 29, 2024, 07:03 PM UTC

    We are experiencing an increase in errors across services in the US related to checkout that is degrading the checkout flow. We are working on identifying the issue and will update as soon as possible.

  2. identified Nov 29, 2024, 07:18 PM UTC

    Our teams have identified the issue and are working on fixing the issue.

  3. monitoring Nov 29, 2024, 07:23 PM UTC

    Our teams have implemented a fix and are seeing our services recover. We will continue monitoring to ensure our services maintain operational.

  4. monitoring Nov 29, 2024, 07:44 PM UTC

    We are seeing recoveries across our services. We are still monitoring our services to ensure they recover fully.

  5. resolved Nov 29, 2024, 08:04 PM UTC

    Our services have fully recovered. This incident is now resolved.