Affirm experienced a major incident on December 9, 2024 affecting Canada, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Canada
Update timeline
- investigating Dec 09, 2024, 10:54 PM UTC
We are currently experiencing elevated level of errors that are affecting our checkout in Canada, and we are investigating the issue. We will provide additional updates as we know more.
- identified Dec 09, 2024, 11:03 PM UTC
We have identified the cause and are continuing to work on a fix for the checkout disruption. We will provide more updates as they come along.
- resolved Dec 09, 2024, 11:12 PM UTC
Our team has deployed a fix and have seen the errors subside. All services are now functioning as expected.