Affirm experienced a minor incident on January 30, 2025 affecting US and US - Shop Pay Installments, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
USUS - Shop Pay Installments
Update timeline
- investigating Jan 30, 2025, 07:21 PM UTC
We are experiencing increased latency in our APIs that is resulting in degraded performance. We are currently looking into the issue and working to resolve it as soon as possible.
- monitoring Jan 30, 2025, 07:47 PM UTC
Our services are improving and are seeing reduced latency. We are monitoring for full resolution.
- resolved Jan 30, 2025, 09:04 PM UTC
This incident has been resolved.