Affirm incident

Elevated Errors for Affirm Loan Service

Major Resolved View vendor source →

Affirm experienced a major incident on February 25, 2025 affecting US and Canada, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2025, 04:13 PM UTC
Resolved
Feb 25, 2025, 04:42 PM UTC
Duration
28m
Detected by Pingoru
Feb 25, 2025, 04:13 PM UTC

Affected components

USCanada

Update timeline

  1. investigating Feb 25, 2025, 04:13 PM UTC

    We are currently experiencing elevated level of errors that are affecting loan application, and we are investigating the issue. We will provide additional updates as we know more.

  2. monitoring Feb 25, 2025, 04:36 PM UTC

    We have seen the affected services recover. We will continue to monitor the situation to ensure that degradation does not resume.

  3. resolved Feb 25, 2025, 04:42 PM UTC

    Our team has deployed a fix and have seen the errors subside. All services are now functioning as expected.