Affirm experienced a major incident on April 9, 2025 affecting US, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 09, 2025, 06:55 PM UTC
Affirm services are currently impacted. We are working on identifying the root cause and mitigating the problem to restore service as soon as possible.
- investigating Apr 09, 2025, 07:14 PM UTC
We are still working on identifying the root cause of the issue and the impact. Affirm services are still impacted.
- investigating Apr 09, 2025, 07:35 PM UTC
We are still working on investigating the root cause of the issue and are monitoring the issue.
- monitoring Apr 09, 2025, 07:38 PM UTC
The issue has been mitigated and services have returned to functionality. Our teams are working on ensuring that services maintain functioning and that the issue maintains mitigated.
- monitoring Apr 09, 2025, 10:04 PM UTC
We are still monitoring our services to ensure that the issue does not arise again. Affirm services maintain fully operational at this time.
- resolved Apr 10, 2025, 08:53 PM UTC
Our teams have identified the root cause and resolved the issue. Services are fully available.