Affinity incident

Disruption with Affinity API and CRM

Affinity is currently experiencing a minor incident affecting CRM and External API v1 and 1 more component, which began 2d ago. The vendor's full update timeline is below.

Started
Jun 29, 2026, 06:24 PM UTC
Resolved
Ongoing
Duration
● 1d 23h
Detected by Pingoru
Jun 29, 2026, 06:24 PM UTC

Affected components

CRMExternal API v1External API v2

Update timeline

  1. investigating Jun 29, 2026, 06:24 PM UTC

    We are currently investigating an issue impacting Affinity API and CRM. Users may be experiencing intermittent 504 Gateway Timeout issues. Our team is working to identify the cause.

  2. monitoring Jun 29, 2026, 09:43 PM UTC

    We have deployed a fix and are seeing signs of recovery. Services should be returning to normal. Some users may continue to experience intermittent issues as the system stabilizes. Our team will continue to closely monitor the systems to ensure stability. We will post another update once we can confirm the issue is fully resolved.

  3. monitoring Jun 30, 2026, 02:49 PM UTC

    The services are fully operational. We are continuing to monitor for any further issues.