Affinity experienced a minor incident on June 29, 2026 affecting CRM and External API v1 and 1 more component, lasting 2d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 29, 2026, 06:24 PM UTC
We are currently investigating an issue impacting Affinity API and CRM. Users may be experiencing intermittent 504 Gateway Timeout issues. Our team is working to identify the cause.
- monitoring Jun 29, 2026, 09:43 PM UTC
We have deployed a fix and are seeing signs of recovery. Services should be returning to normal. Some users may continue to experience intermittent issues as the system stabilizes. Our team will continue to closely monitor the systems to ensure stability. We will post another update once we can confirm the issue is fully resolved.
- monitoring Jun 30, 2026, 02:49 PM UTC
The services are fully operational. We are continuing to monitor for any further issues.
- resolved Jul 02, 2026, 01:09 PM UTC
This incident has been resolved.